To reserve your stay, simply visit our website at, browse through our properties, select your preferred unit, and fill in your details in the attached booking form. Once submitted, our dedicated customer service officer will promptly contact and assist you with further details regarding your reservation.
Check-in time: Anytime from 12 noon (If your unit is ready earlier, we'll notify you for an early check-in). Check-out time: 10:00 AM on your departure day.
Yes, we offer early check-ins at no extra cost, subject to availability. Late check-outs are also possible, depending on unit availability for your preferred hours.
We accept payments via Mobile Money Systems such as M-PESA PayBill and Airtel Money, provided through WhatsApp. Additionally, we facilitate Bank RTGS (Real Time Gross Settlement) transfers. Please note, our policy exclusively accommodates non-cash transactions.
Yes, our prices are per day. Check-in starts at 12 noon on your arrival day, and check-out is at 10:00 AM on your departure day.
Certainly! We provide discounts for extended stays in all our units. Feel free to reach out to us for further assistance and inquiries.
We offer two reservation options. You can either reserve your unit online by submitting a booking and paying one day's cost via our provided PayBill. Alternatively, you may opt to pay upon arrival, depending on the availability of the unit at that time.
Additional fees and charges may vary and could include damage charges or extra service fees.
Our cancellation policy is seamlessly designed to cater to our customers' needs. Please refer to our booking cancellation policy here:
At Bekhan Homes, we prioritize the protection and respect of your privacy. Learn more about how we handle your data here:
No, we do not have a minimum stay requirement.
For any challenges before, during, or after your stay, please feel free to contact our customer service line at +254735353373 or email us at
Each of our properties boasts unique amenities tailored to enhance your stay. However, there are common amenities across all our units, including complimentary Wi-Fi, well-equipped kitchenettes, Smart TVs, and regular housekeeping services, among others.
Our housekeeping services are thorough and ensure a pristine environment for your stay. Cleaning typically occurs after check-out at 10 AM, with completion around noon. For long-term guests, we offer housekeeping every two or three days, depending on the unit. We're also happy to arrange daily housekeeping upon request.
Yes, we provide complimentary Wi-Fi to all our guests, ensuring you stay connected throughout your visit.
Absolutely, parking is available at all our units. Some feature onsite parking, while others offer offsite parking facilities for your convenience.
Each property maintains guest-friendly rules designed to ensure a pleasant and comfortable experience for all.
While we do not permit shisha smoking, guests are welcome to smoke in designated areas, such as units with balconies and rooftop access.
Unfortunately, we do not accommodate pets at our properties to ensure a comfortable environment for all guests.
Yes, certain units are suitable for hosting events or parties. Please consult our customer service line for more information on availability and guidelines. We're here to help make your event memorable and enjoyable for all involved.